Privacy Policy

Last updated: 13 August 2026

This Privacy Policy explains how Nishiki Language Centre, operating as jStudy Myanmar (“we,” “us,” “our”), collects, uses, and protects information in connection with our study-abroad consultancy services and our Student Agency Management System (“SAMS,” “the System,” accessible at app.jstudymyanmar.com).

1. Who This Policy Covers

This policy applies to:

• Students and prospective students who engage with our study-abroad services
• Agents and partner institutions who work with us
• Visitors who contact us through Facebook Messenger or other channels
• Staff members who use the System internally

2. Information We Collect

Information you provide directly:

• Contact details (name, email, phone number, address)
• Academic records, transcripts, and application materials submitted for study-abroad processing
• Passport/identification details where required for visa or immigration processing
• Payment and invoicing information related to our services
• Messages you send us, including through Facebook Messenger

Information from Facebook Messenger specifically:

When you message our Facebook Page, we receive:

• Your Facebook name and profile picture
• Your Page-scoped user identifier (a unique ID Facebook assigns for your interaction with our Page — this is not your personal Facebook account ID and cannot be used to access your Facebook profile directly)
• The content of messages you send us
• Message timestamps

We use this information solely to respond to your inquiries about our study-abroad consultancy services. We do not use Messenger data for advertising, and we do not sell or share it with third parties for their own marketing purposes.

Information collected automatically:

• Basic usage and log data when you interact with our System (e.g., login timestamps, for security purposes)

3. How We Use Your Information

We use collected information to:

• Provide and manage our study-abroad consultancy services, including course and institution matching
• Respond to inquiries, including those made via Facebook Messenger
• Process applications, invoices, and payments
• Assist with visa and immigration-related steps connected to your application
• Communicate updates about your application or account status
• Maintain internal records for service quality and compliance
• Improve our services and internal operations

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Partner educational institutions abroad, but only as necessary to process your application (e.g., submitting your application materials to a university or college you’re applying to)
• Immigration authorities, embassies, or visa processing bodies where required to support your application
• Service providers who help us operate our System (e.g., hosting providers), under confidentiality obligations
• Legal or regulatory authorities where required by law

We do not share Facebook Messenger conversation data with any party outside of what is necessary to provide our services to you.

5. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal, immigration, accounting, or reporting obligations. You may request deletion of your information subject to these obligations (see Section 7).

6. Data Security

We take reasonable technical and organizational measures to protect your information, including access controls limiting staff visibility to information necessary for their role, and secure hosting infrastructure.

7. Your Rights

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal, immigration, and operational retention needs
• Withdraw consent to future communications, including via Facebook Messenger, at any time by messaging us or contacting us directly (see Section 9)

7a. How to Request Deletion of Your Data

If you would like us to delete the personal information we hold about you — including information collected through Facebook Messenger, such as your name, profile picture, and message history — you can request this at any time by:

1. Emailing us at nishiki.edu@gmail.com with the subject line “Data Deletion Request,” including your name and, if applicable, the Facebook account or phone number associated with your inquiry, or
2. Messaging us directly through our Facebook Page and asking us to delete your data

Once we receive your request, we will verify your identity where necessary and delete your personal information from our systems within a reasonable time, typically within 30 days, except where we are required to retain certain information for legal, regulatory, immigration, or accounting purposes (for example, records related to a visa application already submitted to an embassy). Where full deletion is not possible due to these obligations, we will let you know what information must be retained and why.

8. Facebook Messenger-Specific Notice

Our use of Facebook Messenger is governed by both this policy and Facebook’s Platform Terms and Data Policy. By messaging our Page, you consent to us receiving and responding to your message through our internal system as described above. You may stop receiving messages from us at any time by blocking our Page or messaging us to opt out.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights above, contact us at:

Email: nishiki.edu@gmail.com

10. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.